Page 1 of 1
I keep getting logged out of c4c on my mobile phone
Posted: Fri Oct 09, 2020 10:32 am
by Gavin Chipper
Is anyone else getting this? It's keeping me logged in on my laptop, but I'm having to log in several times a day on my phone for the last couple of days.
Re: I keep getting logged out of c4c on my mobile phone
Posted: Fri Oct 09, 2020 1:45 pm
by Rhys Benjamin
It logs me out on every device.
Re: I keep getting logged out of c4c on my mobile phone
Posted: Fri Oct 09, 2020 1:56 pm
by Sam Cappleman-Lynes
I haven't had any problems with being logged out on either my phone or my laptop.
Re: I keep getting logged out of c4c on my mobile phone
Posted: Fri Oct 09, 2020 4:26 pm
by Fred Mumford
At least it doesn't suddenly log you out midway through typing a
Re: I keep getting logged out of c4c on my mobile phone
Posted: Fri Oct 09, 2020 9:16 pm
by Ian Volante
Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
Re: I keep getting logged out of c4c on my mobile phone
Posted: Fri Oct 09, 2020 9:32 pm
by Gavin Chipper
Ian Volante wrote: ↑Fri Oct 09, 2020 9:16 pm
Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
Clever. It seems that this might have been the case.
Re: I keep getting logged out of c4c on my mobile phone
Posted: Wed Oct 14, 2020 9:13 am
by Ian Fitzpatrick
Ian Volante wrote: ↑Fri Oct 09, 2020 9:16 pm
Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
Ah, cheers, I've been bemoaning the fact that I get logged out every day for months now. All ok now I've changed to using the www.
Any idea why that would make a difference? I don't generally tend to use www these days.
Re: I keep getting logged out of c4c on my mobile phone
Posted: Wed Oct 14, 2020 11:44 am
by Ian Volante
Ian Fitzpatrick wrote: ↑Wed Oct 14, 2020 9:13 am
Ian Volante wrote: ↑Fri Oct 09, 2020 9:16 pm
Have you accidentally started accessing the site without the 'www'? That's the most likely problem.
Ah, cheers, I've been bemoaning the fact that I get logged out every day for months now. All ok now I've changed to using the www.
Any idea why that would make a difference? I don't generally tend to use www these days.
I can only guess that for some reason, the way into the site without the www doesn't set a cookie. Why it acts differently in the first place is beyond my knowledge of web infrastructure.