I've installed some new antivirus sodtware and its stopped me from playing apterous.
I can log into the game room and pick the first round selection but the clock will not start and I am presented with a blank white screen.
The following message is also delivered to my desktop
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x03e83b37, pid=1060, tid=1120
#
# JRE version: 6.0_22-b04
# Java VM: Java HotSpot(TM) Client VM (17.1-b03 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [PCTBDCore.dll+0xa3b37]
#
# If you would like to submit a bug report, please visit:
#
http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x044f9400): JavaThread "AWT-EventQueue-2" [_thread_in_native, id=1120, stack(0x05b30000,0x05b80000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x00000000
Registers:
EAX=0x00000000, EBX=0x34612bb0, ECX=0x03f10d00, EDX=0x00000000
ESP=0x05b7effc, EBP=0x00000001, ESI=0x1b12a754, EDI=0x00000013
EIP=0x03e83b37, EFLAGS=0x00010246
Top of Stack: (sp=0x05b7effc)
0x05b7effc: 05b7f018 03f10d00 05b7f018 1b12a754
0x05b7f00c: 00000013 05b7f87c 05b7f86c 006f0073
0x05b7f01c: 006e0075 00620064 006e0061 002d006b
0x05b7f02c: 00650064 0075006c 00650078 0067002e
0x05b7f03c: 0000006d 00000000 00000000 00000000
0x05b7f04c: 00000000 00000000 00000000 00000000
0x05b7f05c: 00000000 00000000 00000000 00000000
0x05b7f06c: 00000000 00000000 00000000 00000000
Instructions: (pc=0x03e83b37)
0x03e83b27: 0d f1 03 52 66 c7 44 7c 1c 00 00 e8 25 6e 03 00
0x03e83b37: 0f b7 10 83 c4 14 33 c9 66 85 d2 74 52 0f b7 d2
Stack: [0x05b30000,0x05b80000], sp=0x05b7effc, free space=13b05b7eb30k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [PCTBDCore.dll+0xa3b37]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j com.sun.media.sound.HeadspaceSoundbank.nOpenResource(Ljava/lang/String;)J+0
j com.sun.media.sound.HeadspaceSoundbank.initialize(Ljava/lang/String;)V+7
j com.sun.media.sound.HeadspaceSoundbank.<init>(Ljava/net/URL;)V+89
j com.sun.media.sound.AbstractPlayer.loadDefaultSoundbank()Ljavax/sound/midi/Soundbank;+56
j com.sun.media.sound.AbstractPlayer.openInternalSynth()V+15
j com.sun.media.sound.MixerSynth.implOpen()V+51
j com.sun.media.sound.AbstractMidiDevice.doOpen()V+12
j com.sun.media.sound.AbstractMidiDevice.openInternal(Ljava/lang/Object;)V+34
j com.sun.media.sound.AbstractMidiDevice.getReceiverReferenceCounting()Ljavax/sound/midi/Receiver;+14
j javax.sound.midi.MidiSystem.getSequencer(Z)Ljavax/sound/midi/Sequencer;+36
j javax.sound.midi.MidiSystem.getSequencer()Ljavax/sound/midi/Sequencer;+1
j applet.MidiZone$1.run()V+57
J java.awt.event.InvocationEvent.dispatch()V
J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
J java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z
j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilter;)V+30
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+11
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0670b800 JavaThread "Headspace mixer frame proc thread" daemon [_thread_blocked, id=2152, stack(0x08bb0000,0x08c00000)]
0x06870c00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=1696, stack(0x08b60000,0x08bb0000)]
0x06713400 JavaThread "PausableTimer[180@167]" daemon [_thread_blocked, id=4008, stack(0x08b10000,0x08b60000)]
0x06779400 JavaThread "Direct Clip" daemon [_thread_blocked, id=1160, stack(0x08ac0000,0x08b10000)]
0x066e4800 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=1776, stack(0x07d80000,0x07dd0000)]
0x066e5c00 JavaThread "ClientGame2430" daemon [_thread_blocked, id=3960, stack(0x07dd0000,0x07e20000)]
0x06570c00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=1220, stack(0x073e0000,0x07430000)]
0x06b01800 JavaThread "PausableTimer[2147483647@3000]" daemon [_thread_blocked, id=664, stack(0x063c0000,0x06410000)]
0x0464d800 JavaThread "AsyncDespatcher" daemon [_thread_blocked, id=2012, stack(0x069b0000,0x06a00000)]
0x045b3000 JavaThread "ExecThread" daemon [_thread_blocked, id=4088, stack(0x06960000,0x069b0000)]
0x036d7400 JavaThread "KeepaliveThread" daemon [_thread_blocked, id=1300, stack(0x06910000,0x06960000)]
0x036d4000 JavaThread "ClientReceiveThread" daemon [_thread_in_native, id=2604, stack(0x068c0000,0x06910000)]
0x045e8c00 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=3104, stack(0x06460000,0x064b0000)]
0x045e7800 JavaThread "TimerQueue" daemon [_thread_blocked, id=3520, stack(0x06410000,0x06460000)]
0x04527400 JavaThread "thread applet-applet.frontend.MainApplet-1" [_thread_blocked, id=3832, stack(0x04ac0000,0x04b10000)]
=>0x044f9400 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=1120, stack(0x05b30000,0x05b80000)]
0x044f6c00 JavaThread "Applet 2 LiveConnect Worker Thread" [_thread_blocked, id=620, stack(0x049d0000,0x04a20000)]
0x044f3400 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=1408, stack(0x05ae0000,0x05b30000)]
0x044edc00 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=3288, stack(0x04f10000,0x04f60000)]
0x044eb800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3192, stack(0x04a70000,0x04ac0000)]
0x044cdc00 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=684, stack(0x03d80000,0x03dd0000)]
0x044c3400 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=324, stack(0x04a20000,0x04a70000)]
0x044c2000 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=3380, stack(0x04980000,0x049d0000)]
0x044c0400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1608, stack(0x01290000,0x01390000)]
0x044bf000 JavaThread "AWT-Shutdown" [_thread_blocked, id=3108, stack(0x048f0000,0x04940000)]
0x044bdc00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2520, stack(0x048a0000,0x048f0000)]
0x044b8400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=3904, stack(0x04320000,0x04370000)]
0x044b0c00 JavaThread "Timer-0" [_thread_blocked, id=1552, stack(0x03d30000,0x03d80000)]
0x036a4400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=540, stack(0x03ce0000,0x03d30000)]
0x03686800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3292, stack(0x03c30000,0x03c80000)]
0x03677c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3416, stack(0x038e0000,0x03930000)]
0x03676400 JavaThread "Attach Listener" daemon [_thread_blocked, id=2004, stack(0x03890000,0x038e0000)]
0x03675000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2008, stack(0x03840000,0x03890000)]
0x03671400 JavaThread "Finalizer" daemon [_thread_blocked, id=3464, stack(0x037f0000,0x03840000)]
0x0366cc00 JavaThread "Reference Handler" daemon [_thread_blocked, id=1072, stack(0x037a0000,0x037f0000)]
0x01147c00 JavaThread "main" [_thread_blocked, id=3560, stack(0x01220000,0x01270000)]
Other Threads:
0x0366b400 VMThread [stack: 0x03750000,0x037a0000] [id=2432]
0x03699c00 WatcherThread [stack: 0x03c80000,0x03cd0000] [id=1772]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 7360K, used 1394K [0x1b070000, 0x1b860000, 0x235c0000)
eden space 6592K, 12% used [0x1b070000, 0x1b137908, 0x1b6e0000)
from space 768K, 77% used [0x1b7a0000, 0x1b8352c8, 0x1b860000)
to space 768K, 0% used [0x1b6e0000, 0x1b6e0000, 0x1b7a0000)
tenured generation total 16148K, used 11982K [0x235c0000, 0x24585000, 0x34070000)
the space 16148K, 74% used [0x235c0000, 0x24173988, 0x24173a00, 0x24585000)
compacting perm gen total 12288K, used 5773K [0x34070000, 0x34c70000, 0x38070000)
the space 12288K, 46% used [0x34070000, 0x34613580, 0x34613600, 0x34c70000)
ro space 10240K, 51% used [0x38070000, 0x3859baf8, 0x3859bc00, 0x38a70000)
rw space 12288K, 54% used [0x38a70000, 0x391076d8, 0x39107800, 0x39670000)
Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x5cb70000 - 0x5cb96000 C:\WINDOWS\system32\ShimEng.dll
0x71590000 - 0x71609000 C:\WINDOWS\AppPatch\AcLayers.DLL
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x7c9c0000 - 0x7d1d8000 C:\WINDOWS\system32\SHELL32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
0x00880000 - 0x008ac000 C:\Program Files\PC Tools Security\pctgmhk.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\oleaut32.dll
0x10000000 - 0x10067000 C:\Program Files\PC Tools Security\TFEngine\TfWah.dll
0x00a00000 - 0x00a17000 C:\WINDOWS\system32\WS2_32.dll
0x00a20000 - 0x00a28000 C:\WINDOWS\system32\WS2HELP.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da97000 C:\Program Files\Java\jre6\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x6d7a0000 - 0x6d7ac000 C:\Program Files\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files\Java\jre6\bin\java.dll
0x6d280000 - 0x6d288000 C:\Program Files\Java\jre6\bin\hpi.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x6d7e0000 - 0x6d7ef000 C:\Program Files\Java\jre6\bin\zip.dll
0x03de0000 - 0x03ff9000 C:\WINDOWS\PCTBDCore.dll
0x3d930000 - 0x3da16000 C:\WINDOWS\system32\WININET.dll
0x04010000 - 0x04019000 C:\WINDOWS\system32\Normaliz.dll
0x78130000 - 0x78263000 C:\WINDOWS\system32\urlmon.dll
0x3dfd0000 - 0x3e1b8000 C:\WINDOWS\system32\iertutil.dll
0x59a60000 - 0x59b01000 C:\WINDOWS\system32\dbghelp.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL
0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x6d420000 - 0x6d426000 C:\Program Files\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x6d6a0000 - 0x6d6e6000 C:\Program Files\Java\jre6\bin\regutils.dll
0x6d600000 - 0x6d613000 C:\Program Files\Java\jre6\bin\net.dll
0x6d620000 - 0x6d629000 C:\Program Files\Java\jre6\bin\nio.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x6d230000 - 0x6d27f000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x751d0000 - 0x751ee000 C:\WINDOWS\system32\wshbth.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x05fe0000 - 0x0601f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x64000000 - 0x64025000 C:\Program Files\Bonjour\mdnsNSP.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\Iphlpapi.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x06060000 - 0x060b0000 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x06260000 - 0x06268000 C:\WINDOWS\System32\wshtcpip.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files\Java\jre6\bin\dcpr.dll
0x6d440000 - 0x6d465000 C:\Program Files\Java\jre6\bin\jpeg.dll
0x6d510000 - 0x6d534000 C:\Program Files\Java\jre6\bin\jsound.dll
0x6d540000 - 0x6d548000 C:\Program Files\Java\jre6\bin\jsoundds.dll
0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll
0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll
0x04f90000 - 0x04f9b000 C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoestb.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x5b860000 - 0x5b8b6000 C:\WINDOWS\system32\netapi32.dll
VM Arguments:
jvm_args: -D__jvm_launched=3776799072 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Dsun.awt.warmup=true -Xmx400m
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid2144_pipe6,read_pipe_name=jpi2_pid2144_pipe5
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
USERNAME=User
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 8, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 3
CPU:total 1 (1 cores per cpu, 1 threads per core) family 6 model 13 stepping 8, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 2088308k(1029704k free), swap 2704596k(1652284k free)
vm_info: Java HotSpot(TM) Client VM (17.1-b03) for windows-x86 JRE (1.6.0_22-b04), built on Sep 15 2010 00:56:36 by "java_re" with MS VC++ 7.1 (VS2003)
time: Sun Nov 28 17:42:52 2010
elapsed time: 97 seconds
I have tried reinstalling Java and followed the firewall problems instructions in the FAQ on apterous.
So any other suggestions are greatly appreciated.