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 Post subject: What To Do When Apterous Is Down
PostPosted: Sun Nov 29, 2009 2:21 pm 
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The official guide!

How to tell if Apterous is down
Try to log in.
If you cannot log in (for any reason), go to http://apterous.org/browsegames.php .
If there are no completed games in the last half hour, then in all probability the site is down.

Here is what to do when Apterous is down
If you have my number, please send me a text, specifying the time of the last game.
If you don't have my number, please contact someone who does. Ben, Jono or Howard are usually good places to start.
If you are unable/unwilling to text me, ask someone else to do it.
Please DO NOT under any circumstances send me an email or PM, and do not post it as a bug. It's completely pointless because if I'm at a computer I'll already be working to resolve the problem, and messaging me just serves to distract me from that.
Now sit back and relax. I'll soon be along to resolve the problem.

If Apterous is not down but you are unable to log in
Please email me (charlie@apterous.org) with at least the following details:
Operating system and Internet browser you're using;
Whether you have ever managed to log in successfully with your current computer and network setup;
What stage of the login process you manage to reach.
I'll help you out at the earliest opportunity.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 12:02 am 
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Shouldn't this be a sticky?



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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 12:16 am 
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Alec Rivers wrote:
Shouldn't this be a sticky?

I think it is, Alec. Exclamation mark inside triangle indicates sticky.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 12:18 am 
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Charlie Reams wrote:
Ben, Jono or Howard are usually good places to start.

To get hold of me, text is by far the best, if you know the number. Otherwise, PM here at the forum, as it'll initiate an email to me.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 1:39 am 
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Howard Somerset wrote:
Alec Rivers wrote:
Shouldn't this be a sticky?

I think it is, Alec. Exclamation mark inside triangle indicates sticky.

I only wondered cos I saw it dropping down the Active Topics list.



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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 10:18 am 
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Alec Rivers wrote:
Howard Somerset wrote:
Alec Rivers wrote:
Shouldn't this be a sticky?

I think it is, Alec. Exclamation mark inside triangle indicates sticky.

I only wondered cos I saw it dropping down the Active Topics list.

There are six stickies in this Apterous forum, so it'll stay in the highest six.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 10:37 am 
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Howard Somerset wrote:
Alec Rivers wrote:
I only wondered cos I saw it dropping down the Active Topics list.

There are six stickies in this Apterous forum, so it'll stay in the highest six.

Don't know if the different skins treat stickies differently, but anyway in the prosilver skin stickies don't stay near the top of the View Active Topics list (unless they're, like, active).


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 10:42 am 
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Phil Reynolds wrote:
Don't know if the different skins treat stickies differently, but anyway in the prosilver skin stickies don't stay near the top of the View Active Topics list (unless they're, like, active).
They don't on AeroGreen either, but if you prefer to read the forum subforum by subforum then it's fine.



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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 11:00 am 
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1. Text Charlie
2. Look at dirty videos online



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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 11:15 am 
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Jon Corby wrote:
2. Look at dirty videos online


I assume you mean like this.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 4:31 pm 
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Stickies do not have any special status in View Active Topics.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 5:25 pm 
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Ok, my reference to exclamation mark within yellow triangle only referred to the green skin (with other skins they're indicated differently). But now having looked at the Apterous forum using all three available skins, the six stickies in this forum are always listed as the top six items.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 6:23 pm 
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Howard Somerset wrote:
having looked at the Apterous forum using all three available skins, the six stickies in this forum are always listed as the top six items.

Yes, but Alec's question wasn't about the Apterous forum view - it was about the (board-wide) active topics list.


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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Nov 30, 2009 6:39 pm 
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Phil Reynolds wrote:
Howard Somerset wrote:
having looked at the Apterous forum using all three available skins, the six stickies in this forum are always listed as the top six items.

Yes, but Alec's question wasn't about the Apterous forum view - it was about the (board-wide) active topics list.

This. But thanks, all, I now get it. ;)



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 Post subject: Re: What To Do When Apterous Is Down
PostPosted: Mon Apr 05, 2010 2:32 pm 
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As some will have noticed, apterous is down. I've alerted Charlie, who is investigating.

Edit: While you're waiting, why not register for Co:Lon? Only a handful of places remaining. (fsvo 'handful')


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